Digitalization in operational management – one ecosystem to reunite all stakeholders
Indeed, what use to be considered remote operations can now be seen as part of an ecosystem. But it’s now time to transform this data, often dispersed into silos and largely wasted, into a strategy that utilizes its true potential?
Vessels are by nature the sums of their components, which in practice means complicated systems that quite often incorporate a mix of technologies and require a lot of tailoring to make them work together. But what if we could use all these systems – combined with advances in cloud computing, modelling, and artificial intelligence – to provide real-time decision support that integrates all ship operations under the same system?
A situational awareness system must offer a holistic view of vessel efficiency and safety.
Instead of complicating the shipboard environment, particularly with more demanding requirements relating to factors such as emissions and fuel types, a situational awareness system must offer a holistic view of vessel efficiency and safety. This kind of decision-making support can be taken even further by including external factors like weather, sea state, geographical boundaries (ECA/SECA zones for example), and unexpected events like natural disasters. Presented tactically, with this information at their disposal, personnel can ultimately make better decisions to mitigate risks while optimizing performance.
However, even the best information is of little use if the right stakeholder doesn’t see it, at the right time.
However, even the best information is of little use if the right stakeholder doesn’t see it, at the right time. Instead of creating bottlenecks and redundant tools/structures, why not reusing assets already available at hand? Mobile devices, which nowadays have most of the time more power than the equipment of most vessels, can also extend the guaranteed rate of delivery of updates. This ensures that key personnel receive and can act on essential pieces of information, whether they relate to events that are happening now, in real-time, or which are predicted to happen based on artificial intelligence and a global data lake.
To avoid information fatigue or overflow, the situational awareness system must be customizable. Users should see only information that is relevant to them. In practice when personnel can filter out the variables that do not matter to them, it increases the usage of, and trust in, the system.
Delivering information via mobile devices also requires that messages are sufficiently tactical to help the user familiarize themselves with the situation at hand. In practice, only the most relevant information should be provided, with sufficient context to support the user in their decision making.